Work with care.
Know the terms.

Who provides Distari

Distari provides the research workspace from Sri Lanka to people in different countries. For service questions, write to support@distari.com; for legal questions, write to legal@distari.com.

Your account

You must be at least 18 and provide accurate account information. Keep your sign-in details secure and tell us promptly if you suspect unauthorized access. You are responsible for activity under your account and for the people you invite to a project.

Project owners control invitations and member permissions. Members can see and work with shared project material according to those permissions. Do not put material in a shared project unless its members may access it.

Your research and others' rights

You keep the rights you have in papers, notes, manuscripts, questions and other material you add. You give us permission to host, process, display and transmit that material only as needed to run Distari, provide the features you choose and make it available to the project members you authorize.

Only upload, import or share material when you have the right to do so. A paper's availability through a publisher, repository, DOI or integration does not itself give you permission to redistribute its full text. Respect copyright, confidentiality, research participant privacy and your institution's rules. Do not use Distari to infringe rights, distribute unlawful material, attack the service or bypass access controls.

Use Report this page on a public project share page to send a reason and optional contact to our Trust & safety team. Staff can disable the link or prevent the project from sharing again, and retain a takedown record to identify repeat abuse. To report material that infringes your rights, you may also email legal@distari.com with the work, the Distari location if known, your contact details and why you believe the use is unauthorized. We may restrict access while we review a report.

AI and research accuracy

Distari can extract text, summarize papers, answer questions and help draft writing. These results can omit context, misread a source or make a claim the source does not support. Check the original paper, citations, calculations and permissions before relying on or publishing an output. You remain responsible for your research and for following academic integrity rules.

Our privacy notice explains when selected content is sent to the AI provider. We do not claim ownership of your original material or of an output merely because Distari helped create it.

Payments, subscriptions and credits

Free is a permanent plan, needs no card and never charges you. An eligible verified account may receive welcome credits once per person, with the grant and expiry shown on the pricing page and in the app. A new account or email alias does not create another grant, and disposable email addresses are not eligible. Free continues after welcome credits run out or expire, with saved research and features that do not require credits still available.

Plan features and limits, including storage, writing and project membership, are shown on the pricing page and Fair use and limits. A project's owner determines its plan limits; members with permission may work in a paid owner's project on either plan. Storage includes PDFs, attachments, extracted figures, writing assets and compiled output; trashed items count until purged, and data exports do not. Reaching a limit or losing Pro does not delete or hide existing research or remove members. It may stop new storage additions, pause intake, or prevent new invitations and joins. Reading, export, deletion and restore remain available. Existing LaTeX and Typst writings become read-only on Free, with source and the last compiled PDF downloadable; editing resumes when the owner has Pro again.

Credit prices for AI work, Threads, Discover and other costed actions are shown in the app before you start them. Threads reserves the normal question quote before generation. The first three uncited or unanswerable answers per account per UTC day are free; each further uncited answer costs 2 credits. Cited answers cost the normal quote. The unused part of a hold is released, and failed or stopped answers are not charged. Exhausting the free uncited allowance does not pause funded questions or regenerations. Local PDF text extraction is free. Failed work releases its credit hold, and credits expiring soonest are spent first. The project owner ordinarily pays for shared-project work, while a saved-search digest charges the member who saved it. Free-use allowances and request limits are described in Fair use and limits.

Current prices, credit grants, expiry, plan duration and action costs appear on the pricing page and in the app. The checkout shows the final price, taxes and purchase terms before you pay. Pro monthly renews until canceled; unused recurring credits expire when the next allowance arrives. Fixed-term Pro is a one-time payment that does not renew, and its unused included credits expire with access. Group bundles provide individual fixed-term Pro codes; buying a bundle does not give its purchaser Pro. The applicable quantities and duration are shown before purchase.

Top-ups may be bought only while you have eligible active Pro access. Top-up credits do not expire and remain spendable after Pro ends; they do not extend Pro access. Optional automatic top-up is available only with an active monthly subscription and charges only when you turn it on. Existing purchases and subscription renewals retain their original prices, credits, expiry and billing terms. Lab remains subject to its own pooled-seat terms.

Paddle is the merchant of record for online purchases. Its checkout shows the final price and tax, and its buyer terms govern the purchase from Paddle. Distari provides access and applies credits after Paddle confirms payment. You can cancel Pro monthly through Manage billing in the web app; access continues to the end of the paid period. Canceling stops renewal and is separate from requesting a refund. Refund eligibility and how to ask are described in our refund policy; the terms shown for your purchase and mandatory consumer rights still apply.

Credits measure use of Distari features, not money, and cannot be transferred or redeemed for cash. Questions and other costed work use the same balance. Historical one-time free credits retain their original terms. If a payment is refunded or reversed, we remove the corresponding unused credits. We show your credit history in the app.

Availability and ending access

We work to keep Distari available, but features may be interrupted by maintenance or provider failures. We may change features and prices prospectively. We will give notice of material changes when reasonably possible, and a paid change will not silently alter an existing billing period.

We may limit or suspend access for abuse, security risk, non-payment or a serious breach of these terms. You can delete your account in the app. Account deletion cancels an active subscription before removing your owned projects and personal account information; you may need to transfer a shared project's ownership first. Export any material you need before deletion. Some transaction and audit records may remain where the law requires or to protect the service, with personal details removed where possible.

PDF intake limits

PDF intake is subject to the current page limit in Fair use and limits. We refuse PDFs above that limit, or whose page count cannot be verified, before processing or charging credits. Upload a shorter document to continue. Processing quotes show the available page count and credit price before confirmation; a remotely fetched PDF may initially show an estimate until its pages are known.

Responsibility

Distari is a research tool. It does not replace professional review, the original source or your institution's judgment. We do not guarantee that an AI result, imported record or citation is accurate or suitable for a particular purpose.

To the extent the law permits, neither side is responsible for indirect or consequential losses arising from use of the service. Nothing here limits liability that cannot legally be limited, or your statutory consumer rights. Sri Lankan law governs these terms. This choice does not take away mandatory consumer protections or other rights that apply where you live. If a provision cannot be enforced under applicable law, the rest remains in effect.

Contact and changes

For service questions, email support@distari.com. For legal or copyright matters, email legal@distari.com. We may update these terms and will change the effective date above. If a change materially affects your use, we will provide reasonable notice before it takes effect and ask you to accept the new version when required. Your local mandatory rights continue to apply.